Your support team is based at our head office in Bournemouth. Alongside your mentors and coaches, they support you with operations, legislation and troubleshooting throughout your franchise term, as well as running all the major Franchise Partner events and producing all the great training and coaching content our community learns from. Put simply, when you partner with us, you’re only ever one person away from solving a problem.

The team

Mike Hedgecox

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Mike Hedgecox

Director

Mike, as an Alumni Franchise Partner with nine HMO properties, previously worked closely with the head office team to support service delivery and programme development and will continue to do so as a Director. He helps us to ensure that the wants and needs of the Partner network are always front of mind!

Jon Rose

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Jon Rose

Director

Paul Watson

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Paul Watson

Director

Paul Kutchera

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Paul Kutchera

Director

Rachel Lewis

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Rachel Lewis

Head of the Partnership Community

Qualified in residential lettings and property management, Rachel supports our Franchise Partners daily with advice, guidance and technical assistance on all areas of lettings legislation.

Tracy Breeze

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Tracy Breeze

Head of Events and Production

Tracy has over 20 years’ experience delivering a variety of high-profile events, from the Prince Philip Designers Prize Awards, London Fashion Week to design and innovation summits, workshops, and launches. She is the force behind PPP’s events, from the agenda content, engagement, interaction and networking opportunities, providing the best value possible to help Partners evolve, gain knowledge, and succeed further. She is passionate about sustainability, the circular economy and conservation, especially within our events.

Roxanne Melinte

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Roxanne Melinte

Head of Partner Success

Roxanne is the go-to person for our network, providing general support and ensuring smooth operations. With her extensive knowledge of the Franchise, there's no query she can't handle, making her the beacon of general guidance within our organisation.

Natalie Everitt

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Natalie Everitt

Franchise Accounts Co-Ordinator

Natalie handles the accounts for our Franchise Partners. She also assists with intranet enquiries relating to Partner data and provides KPI data that helps Platinum ensure the success of our network.

Kieren Barnes

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Kieren Barnes

Group Marketing Executive

Kieren is responsible for Platinums digital and visual presence. Alongside this, he also works with our enrolment team and supports Franchise Partners with marketing and tech queries whenever needed.

Hannah Cambrey

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Hannah Cambrey

Events Assistant

Hannah works with our Head of Events Tracy, to orchestrate seamless and unforgettable experiences for our partners. She has a keen eye for detail and a passion for creativity.

Kirby Butcher

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Kirby Butcher

Sales Administrator

Kirby takes on two roles within the business – firstly supporting the enrolment team with franchisee recruitment and also head office with general administration duties.

Darcey Smith

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Darcey Smith

Lettings Assistant

With two years’ experience in residential lettings, Darcey works alongside Rachel in supporting and advising our Franchise Partners on all lettings enquries.

Franchise partner stories

Our Franchise Partners come from all walks of life. Some have a lot of property experience and others have very little, or none. But all of them are now enjoying the income and freedom that come from partnering with Platinum.

Charlotte and Paul

Julia and Phil

James & Harry

Linda and Damian

Mark and Sue Davies

Stephan van Niekerk

Valerie Highton

Dominic Hegan

Laoise Davidson

Paul & Fred

Simon Clarke

Kelly & Simon

Robin & Maxine

Nick & Gré