Your support team is based at our head office in Bournemouth. Alongside your mentors and coaches, they support you with operations, legislation and troubleshooting throughout your franchise term, as well as running all the major Franchise Partner events and producing all the great training and coaching content our community learns from. Put simply, when you partner with us, you’re only ever one person away from solving a problem.

The team

Mike Hedgecox

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Mike Hedgecox

Director

Mike, as an Alumni Franchise Partner with nine HMO properties, previously worked closely with the head office team to support service delivery and programme development and will continue to do so as a Director. He helps us to ensure that the wants and needs of the Partner network are always front of mind!

Parminder Dost

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Parminder Dost

Director

After a successful corporate career as a Chief Financial Officer restructuring, refinancing, and selling various private equity owned businesses, Parminder joined as a Franchise Partner in 2012. He has developed a successful HMO property portfolio in Hertfordshire and surrounding areas. Parminder also set up HuB@Hemel Coliving, a business that manages properties for other HMO landlords. Parminder is excited to help PPP to continue innovating its business model to meet the changing needs of the current market environment and to help build an even more thriving and engaged community.

Emma Hayes

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Emma Hayes

Managing Director

Emma is Platinum’s operations expert and, as director, oversees the overall performance and activity of the business. She’s responsible for the Franchise Partner experience and as an HMO landlord, she has a sharp understanding of the ups and downs of the journey!

Rachel Lewis

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Rachel Lewis

Head of the Partnership Community

Qualified in residential lettings and property management, Rachel supports our Franchise Partners daily with advice, guidance and technical assistance on all areas of lettings legislation.

Tracy Breeze

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Tracy Breeze

Head of Events and Production

Tracy has over 20 years’ experience delivering a variety of high-profile events, from the Prince Philip Designers Prize Awards, London Fashion Week to design and innovation summits, workshops, and launches. She is the force behind PPP’s events, from the agenda content, engagement, interaction and networking opportunities, providing the best value possible to help Partners evolve, gain knowledge, and succeed further. She is passionate about sustainability, the circular economy and conservation, especially within our events.

Roxy Melinte

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Roxy Melinte

Head of Partner Success

Roxanne is the first point of contact for our network and is responsible for managing our invaluable intranet system. Roxy is there to guide and support Partners through their early training and beyond.

Natalie Everitt

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Natalie Everitt

Franchise Accounts Co-Ordinator

Natalie handles the accounts for our Franchise Partners. She also assists with intranet enquiries relating to Partner data and provides KPI data that helps Platinum ensure the success of our network.

Kieren Barnes

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Kieren Barnes

Group Marketing Executive

Kieren is responsible for Platinums digital and visual presence. Alongside this, he also works with our enrolment team and supports Franchise Partners with marketing and tech queries whenever needed.

Franchise partner stories

Our Franchise Partners come from all walks of life. Some have a lot of property experience and others have very little, or none. But all of them are now enjoying the income and freedom that come from partnering with Platinum.